Privacy Policy

NPAT Testing Privacy Policy – NexusTech Services

Effective Date: 01/07/2025
Contact: info@nexustechservices.co.uk | 01539 329330
Company Name: NexusTech Services
Registered Address: Kendal House, Murley Moss Business Park, Oxenholme Road, Kendal, LA9 7RL

1. What This Policy Covers

This policy explains how NexusTech Services collects, uses, and protects your personal data in connection with our Portable Appliance Testing (PAT Testing) services.

2. What Information We Collect

We may collect and process the following data:

• Name and contact details (phone, email)

• Company name and address

• Site access instructions

• Equipment details and testing results

• Invoicing and payment information

We do not collect or process sensitive personal data.

3. How We Use Your Data

We use your data to:

• Provide PAT Testing services

• Issue certificates and safety reports

• Communicate about bookings and results

• Maintain compliance with UK Health & Safety law

• Issue invoices and manage payments

4. Lawful Basis for Processing

We rely on the following lawful bases under UK GDPR:

• Contractual obligation – to deliver agreed services

• Legal obligation – to maintain test records for compliance

• Legitimate interest – to ensure service follow-up and record keeping

5. How We Store Your Data

All PAT Testing records are stored securely on encrypted systems. Paper-based records (if used) are stored in locked facilities.

Data retention periods:

• PAT Testing records: up to 6 years for compliance purposes

• Financial data: retained per HMRC guidelines

6. Who We Share Data With

We do not share your data with third parties except:

• When required by law (e.g. audits, inspections)

• When required by insurers or enforcement bodies (e.g. after a reported incident)

7. Your Rights

Under UK GDPR, you have the right to:

• Access your data

• Request corrections

• Request deletion (unless data must be kept for legal reasons)

• Object to or restrict processing

• Lodge a complaint with the ICO (Information Commissioner’s Office)

8. Contact Us

If you have any questions or wish to exercise your rights, please contact:

📧 info@nexustechservices.co.uk
📞 01539 329330